PRIVACY POLICY

Last updated: 1/12/26

Refuge Springs Counseling (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, RefugeSpringsCounseling.org.

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Information submitted through contact forms or appointment requests

We may also automatically collect limited information such as:

• IP address

• Browser type

• Pages visited

• Cookies or similar tracking technologies

How We Use Your Information

We use your information to:

• Respond to inquiries and contact requests

• Schedule or manage appointments

• Improve our website and services

• Communicate important updates or information

We do not sell or rent your personal information.

Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use the site and to improve functionality. You can choose to disable cookies through your browser settings.

Sharing of Information

We only share personal information when necessary to:

• Operate our website and services

• Comply with legal obligations

• Work with trusted service providers (such as website hosting or scheduling platforms)

All third parties are expected to protect your information.

Security of Your Information

We take reasonable steps to protect your personal information using appropriate administrative, technical, and physical safeguards. However, no method of transmission over the internet is 100% secure.

Health Information Disclaimer

Submitting information through this website does not establish a therapist-client relationship. Please do not submit sensitive or confidential health information through website forms. Protected health information is handled according to applicable laws once a formal therapeutic relationship is established.

Your Rights

You may request to:

• Access, update, or delete your personal information

• Opt out of email communications

To make a request, please contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have questions about this Privacy Policy, please contact:

Refuge Springs Counseling

Website: RefugeSpringsCounseling.org

Email: refugespringscounseling25@gmail.com

Phone: 850-530-6662